Privacy Policy

Last updated: 22 July 2026

Pharmacy Weight Loss Fishguard | GPhC No. 9012511 | Last Updated: July 2026

Pharmacy Weight Loss Fishguard is a GPhC registered online pharmacy weight loss clinic serving patients in Fishguard and across the UK. We are committed to protecting your personal data and handling it responsibly in accordance with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.

1. Data We Collect

When you use our services, we may collect the following types of personal information:

Identity data: Full name, date of birth, gender
Contact data: Email address, phone number, delivery address
Health data: Medical history, current medications, weight, BMI, and other clinical information necessary to provide safe treatment
Payment data: Billing details processed securely through our payment provider
Technical data: IP address, browser type, and website usage information

Health data is classified as special category data under UK GDPR and is handled with the highest level of care and security.

2. How We Use Your Data

We use your personal data for the following purposes:

To assess your suitability for weight loss treatment and to provide safe, clinician-approved care
To process and fulfil your prescription orders, with delivery within 1 working day of pharmacist approval
To communicate with you regarding your treatment, orders, and any clinical follow-up
To comply with our legal and regulatory obligations as a GPhC registered pharmacy
To maintain accurate medical and dispensing records as required by law
To improve our services and website functionality

Our lawful bases for processing include the performance of a contract, compliance with legal obligations, and, for health data, the provision of healthcare and treatment.

3. Cookies

Our website uses cookies to enhance your browsing experience. Cookies are small text files stored on your device that help us understand how visitors use our site.

We use the following types of cookies:

Essential cookies: Required for the website to function correctly
Analytics cookies: Help us understand site traffic and user behaviour to improve our service
Functional cookies: Remember your preferences to provide a better experience

You can manage or disable cookies through your browser settings at any time. Please note that disabling certain cookies may affect the functionality of our website.

4. Third Party Sharing

We do not sell your personal data to third parties. We may share your information only in the following circumstances:

Delivery providers: To fulfil and ship your orders to your specified address
Payment processors: To securely handle your payment transactions
Clinical partners: Where required to support your safe treatment and prescribing
Regulatory bodies: Such as the GPhC, NHS, or other authorities where we are legally required to disclose information

All third parties we work with are required to handle your data securely and in compliance with UK data protection law.

5. Data Retention

We retain your personal and medical records for a minimum of eight years in line with NHS and pharmacy regulatory guidelines. After this period, data is securely deleted or anonymised. Payment data is retained only as long as required for accounting and legal purposes.

6. Data Security

We implement appropriate technical and organisational measures to protect your personal data against unauthorised access, loss, or disclosure. All data is stored securely, and access is restricted to authorised personnel only. Our website uses SSL encryption to protect data transmitted between your browser and our servers.

7. Your Privacy Rights

Under UK GDPR, you have rights in relation to your personal data, including the right to access, correct, or request deletion of your information, as well as the right to restrict or object to certain types of processing. To exercise any of these rights, please contact us using the details below. We will respond to all data-related requests promptly.

8. Contact Us

If you have any questions about this Privacy Policy, how we handle your data, or wish to exercise your data rights, please contact us:

Pharmacy Weight Loss Fishguard
Email: info@pharmacyweightloss.co.uk
Phone: (+44) 116 4646009

We aim to respond to all data-related enquiries within 48 hours.